top of page

Terms & Conditions

Terms and Conditions for
1. Introduction 1.1 is owned and operated by Spiceplanet Foods LLP, a company incorporated under the Companies Act of India with its registered office in Bangalore, India ("the Company"). 1.2 This website is a platform for registered users to access information and purchase products sold under the Spiceplanet brand ("Services"). 1.3 This document complies with Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011, requiring the publishing of rules, regulations, and terms for website use.
2. Acceptance of Terms 2.1 Your use of is subject to these Terms and Conditions. 2.2 By using this site, you agree to comply with and be bound by these terms. 2.3 The Company may modify these Terms at any time without notice. Continued use of the site after changes constitutes acceptance of the new terms.
3. Services Overview 3.1 The Company collects personal information for registration and service provision, including but not limited to name, contact details, address, and demographic information. 3.2 We also collect website usage data for improving user experience.
4. User Eligibility 4.1 Services are available within specified geographies in India. 4.2 Users must be competent to contract as per the Indian Contract Act, 1872. Minors may use the site under parental supervision.
5. Site Access and License 5.1 grants a limited license for access and personal use. 5.2 Commercial use without express permission is prohibited. 5.3 Unauthorized use terminates the permission or license granted by the Company.
6. Pricing 6.1 Products are sold at MRP unless specified otherwise. Prices are subject to change based on market conditions.
7. Account and Registration 7.1 Registration is required for placing orders. Users must maintain accurate and current information for communication.
8. Ordering and Payment 8.1 Users can place orders and choose from available payment options. 8.2 The Company will confirm orders and provide delivery details.
9. Cancellation Policy 9.1 Orders can be canceled up to the cut-off time. Refunds will be processed for canceled orders. 9.2 The Company reserves the right to cancel orders under certain conditions.
10. Refunds and Returns 10.1 Please refer to the Refund Page for our refund policy
11. User Responsibilities 11.1 Users must provide accurate information and use the services lawfully. 11.2 The Company has the right to validate user information.
12. Prohibited Use 12.1 Users must not engage in unlawful, offensive, or harmful activities on the site.
13. Color Representation 13.1 Efforts are made to accurately display product colors, but accuracy cannot be guaranteed due to monitor differences.
14. Modification of Terms 14.1 The Company may revise these terms without notice.
15. Reviews and Feedback 15.1 User comments become the property of the Company. 15.2 The Company has the right to use user comments without compensation.
16. Copyright and Trademark 16.1 All site content is owned by or licensed to the Company and protected by intellectual property laws.
17. Indemnity 17.1 Users agree to indemnify the Company against all liabilities arising from their actions.
18. Limitation of Liability 18.1 The Company's liability is limited to the amount paid for purchased products.
19. Termination 19.1 This agreement is effective until terminated by either the user or the Company.
20. General Provisions 20.1 Governing Law: This agreement is governed by the laws of India. 20.2 Domestic Use: The website is intended for use in India only.
Consent: By using, you consent to these terms and conditions.

bottom of page